Here at Age Concern Birmingham and Jubilee Citizens UK we have been busy planning and organising services and support to meet the demands and needs that COVID-19 will present to us as communities, and this will of course be ongoing over the weeks to come.

We are working closely with other organisations and services to ensure we work together to meet demand and play a role in safeguarding our older people and supporting our communities through this time, acknowledging we are a charity and have limited stretched resources.

If you would like to discuss your concerns and how we can support you during this time please call 0121 362 3650, Monday to Saturday 9.30am til 4pm.

Our services may change with demands but currently are as follows:

Our day care at the Laurels, Wellington Court and Brookmeadow Court has been closed. We are still at this time operating an essential day care service at Moorfield Hall in Shard End. Kitchens are open at all centres offering a meal delivery service to the local community.

Home visits and home support, meal delivery and telephone well-being support is being offered to all our day care clients and is available to others in the community.

Our Handyperson Services is currently running to meet the demands of the service at this time.

Legal appointments are still available but no face to face meetings are taking place. Our partner McClure have been for a couple of weeks switching all current face to face appointments, regardless of whether these were to be conducted in one of our offices or at home, to telephone or video appointments using either Skype or WhatsApp.

Our community centres (Moorfield Hall and Hawkesley Community Centre) will assess any bookings and well-being calls are being offered to the local community through our staff and volunteers for current clients and anyone that has become isolated through COVID-19. If we can’t offer you the support you are looking for we will do our best to signpost you to our partners or services we are aware of across the West Midlands.

If you are looking to volunteer and offer support there are many organisations across Birmingham looking for volunteers, including ourselves. At this time we have received an increase of offers to help and we respond to this in terms of need and safeguarding, so all volunteers are co-ordinated and safe to work with vulnerable adults. If you are interested in volunteering for Age Concern Birmingham please send contact details through our website or email info@ageconcernbirmingham giving details of what type of volunteering you would be interested in.

This is a time for us all to come together positively to keep our communities well.