The Wellbeing Service team have been making up bags of food and other essential items, which are then being delivered to people across Birmingham. The kitchen at The Laurels centre in Mere Green has been busy providing extra meals for residents at the centre who are self-isolating and is also providing freshly cooked meals for residents from Wellington Court in Harborne. These are delivered daily along with a wellbeing check to ensure residents have everything they require. Meals are also being delivered to clients who are usually supported by family members who are self-isolating. For those families who need emotional support at this challenging time, telephone conversations are taking place daily to provide reassurance and advice on issues such as ideas for stimulating activities that people can do with loved ones who living with dementia.

Other citizens have been supported to obtain blue badges, attendance allowance and pension credits, and our wellbeing co-ordinator has been keeping in contact with other vulnerable individuals to ensure that they have the help and support that they need at this time.