Digital Inclusion Officer

Posted On: 14th July 2021 | Applications Close: July 26, 2021
Age Concern Birmingham
Sutton Coldfield

Age Concern Birmingham is looking to recruit a Digital Inclusion Officer working 30 hours a week on a fixed term contract until 31st March 2021, to join our friendly team and support older adults to develop their digital skills in the Sutton Coldfield area.  This is an exciting opportunity if you enjoy working with older people and are confident using and teaching digital skills.

Finding the right qualities and skills is so important to us and in view of this working hours can be negotiable for the right candidate.

Who are we:

Age Concern Birmingham is a local charity, committed to the people and communities surrounding Birmingham. We started delivering services over 29 years ago and focus on excelling in meeting the needs of older people and others in need.

Our Mission:

To enrich the lives of older people and others in need through a range of services we offer.

Our Vision:

To make a positive difference, adding value to people’s lives by offering services to promote wellbeing and independence.

Our Values

  • Everyone Counts
  • Caring
  • Promote Wellbeing
  • Work in partnership
  • Innovative

We hold Investors in People Sliver.

After 3 months of employment we offer our staff access to Perk Box, helping staff live better in life and work with access to 285 plus perks and discounts and an employee assistance programme with a 24/7 helpline.

Due to the pandemic the digital divide has only got bigger for Older Adults as many services and activities have moved online. This opportunity is to help Older people navigate the digital world and learn basic skills like, how to use zoom, online shopping, banking or sending an email.


So, is this your next challenge?

Are you tech savvy and know your way around a tablet or laptop?

Do you enjoy spending time with and supporting older adults?

Do you have the confidence to run small workshops and teach others digital skills in a fun and friendly environment?

Are you self-motivating and organised?

If you have answered yes to all of the above, then we would love to hear from you.


Please send your CV and covering letter to:

Closing Date: Monday 26th July 2021 at 9.00 am .

Applications must include a CV and a cover letter detailing how you meet the personal specification for this role. Previous applicants need not apply.

Interviews to commence: w/c 2nd August 2021

To apply for this job email your details to